Security Awareness Training & Phishing Tests in Lubbock, TX

Why Train Your Staff

Filters catch most bad email, but not all of it, and scammers now use text messages, phone calls and AI-written emails with no spelling mistakes. Your employees are the last check before money moves or a password is handed over. A team that knows what to look for, and feels comfortable reporting a mistake, stops attacks that technology misses. Training is one piece of our cybersecurity services.

 

Who It's For

• Any business with email. If staff can approve payments, open attachments or sign in to Microsoft 365, they're a target.

• Offices that move money. Title companies, law firms, CPAs, ag businesses paying for cattle, grain or equipment, and oilfield service companies handling large invoices.

• Regulated businesses. HIPAA requires a security awareness and training program, and the FTC Safeguards Rule requires security awareness training for staff at covered financial businesses.

• Businesses answering insurer questions. Most cyber insurance applications ask whether staff receive training and phishing tests. See cyber insurance and compliance readiness.

 

What the Training Covers

Phishing and Fake Login Pages

How to check a sender, hover over a link, spot a lookalike domain and recognize a fake Microsoft 365 sign-in page.

 

Business Email Compromise and Wire Fraud

The "updated bank details" email, the urgent request from the owner and the vendor invoice that changed overnight. Staff learn to verify payment changes by phone using a known number, every time.

 

Passwords and Multi-Factor Authentication

Why reused passwords are dangerous, how to use a password manager, and why you should never approve an MFA prompt you didn't start.

 

Texts, Calls and AI Scams

Smishing texts, fake support calls, gift-card requests and voice messages that sound like someone you know.

 

Reporting and Safe Habits

What to do after a bad click, how to report a suspicious email, and handling sensitive data, USB drives and public Wi-Fi.

 

How Phishing Tests Work

• 1. Set the baseline. With your approval, we send a simulated phishing email to see who clicks or enters credentials. Nothing harmful happens.

• 2. Teach in the moment. Anyone who clicks sees a short explanation of the warning signs they missed.

• 3. Train and repeat. Short training modules go out on a schedule you choose, along with more simulations that vary in style and difficulty.

• 4. Report progress. You get plain-English results showing click and report rates over time, so you can see whether training is working.

We keep it constructive. The goal is a team that reports suspicious messages instead of hiding mistakes, not one that's afraid to open email.

 

Making Training Stick

Training works best alongside good tools. Email security filtering cuts how many scams reach inboxes, and our help desk gives staff a place to ask "Is this real?" before they click. New hires get training as part of onboarding, so nobody slips through.

 

Related Industries

Law firms handling closings and settlements are prime targets for wire fraud. Healthcare practices need documented HIPAA training. Banks, CPAs and financial firms need training records for the FTC Safeguards Rule and their examiners.

 

Related Services

• Email security to block phishing before it reaches staff.

• Vulnerability assessments and penetration testing to test your systems, not just your people.

• Cybersecurity services and Microsoft 365 management for MFA and account protection.

• Cyber insurance and compliance readiness.

 

Areas We Serve

Training can be delivered online or on-site, so it reaches every office.

We provide security awareness training and phishing tests in Lubbock, Wolfforth, Levelland, Brownfield, Lamesa and other South Plains towns such as Littlefield, Post and Plainview, plus Amarillo, Abilene and Midland and Odessa. See all areas we serve.

 

Frequently Asked Questions

What is security awareness training?

Security awareness training teaches employees to recognize and report cyber threats such as phishing emails, fake login pages, wire fraud and scam calls. It's short, practical training for everyday staff, not IT experts.

 

What is a simulated phishing test?

A simulated phishing test is a safe, fake phishing email sent to your staff with your approval. It shows who would have clicked, and those who do see a short lesson on what they missed.

 

Will employees get in trouble if they click?

That's up to you, but we recommend treating clicks as teaching moments. Teams that feel safe reporting mistakes report real attacks sooner.

 

Is security awareness training required?

HIPAA requires a security awareness and training program, the FTC Safeguards Rule requires it for covered financial businesses, and Texas SB 2610 lists employee training for its smallest-business tier. Most cyber insurers also ask about it.

 

How often should staff be trained?

Most businesses do a yearly training plus shorter refreshers and phishing tests through the year. We help you set a schedule that fits your team.

 

Is training online or in person?

Training can be delivered online or on-site, whichever works best for your team.

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Who can get security awareness training?

Security awareness training and phishing tests are part of our managed IT services, and co-managed IT clients can add them as needed.

 

Turn Your Staff Into Your Best Defense

Call (806) 319-8521 or send us a message to set up training and a baseline phishing test. We're open Monday through Friday, 8 AM to 7 PM, and Saturday, 9 AM to 5 PM Central.