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Business Email Security in Lubbock, TX

Email is how most attacks reach a small business: phishing links, malicious attachments, spoofed messages from "the owner" and fake invoices with new bank details. Double Technologies sets up and manages email security for businesses in Lubbock and across West Texas, so fewer dangerous messages reach your inbox and your own domain can't easily be used to fool your customers.

Email security is part of our managed IT services and can be added for co-managed IT clients. Our team brings 30 years of combined experience with Microsoft 365, Google Workspace and business email. We can come to you to walk your staff through any changes. Call (806) 319-8521 for an email security review.

IT & Cybersecurity Services

The Threats We See Most

  • Phishing that steals Microsoft 365 passwords through fake login pages.

  • Business email compromise (BEC), where a scammer impersonates a boss, vendor or client, or takes over a real mailbox, to redirect a payment.

  • Invoice and payment fraud, which hits title companies, law firms, ag businesses paying for cattle, grain or equipment, and oilfield service companies with large vendor bills.

  • Malware and ransomware delivered through attachments and links.

  • Domain spoofing, where someone sends email that looks like it came from your company.

 

What's Included

Advanced Filtering

We filter inbound mail for spam, phishing, malicious links and dangerous attachments before it reaches users, and tune the filters so legitimate mail from customers and vendors still gets through. Quarantined messages can be reviewed and released.

 

Impersonation Protection

Warnings for messages from outside senders, lookalike domains and display names that copy your executives, so a fake email from "your CEO" stands out.

 

SPF, DKIM and DMARC

These DNS records prove that email from your domain is really from you. We set them up correctly, monitor the reports and move DMARC toward enforcement so spoofed mail gets rejected. Major providers such as Google and Yahoo now expect these records from bulk senders, and correct setup also helps your own email land in inboxes.

 

Encrypted Email

Secure ways to send patient information, tax documents, account numbers and other sensitive files, using the encryption built into Microsoft 365 or Google Workspace where it fits.

 

Email Archiving

We set up email archiving and retention so messages are kept, searchable and protected for as long as your business, insurer or regulators need them, even if a user deletes them from the inbox.

 

Account Protection

Multi-factor authentication, alerts on risky sign-ins and checks for suspicious mailbox rules, like hidden forwarding to an outside address, which is a common sign that an account has been taken over. More on our Microsoft 365 management page.

 

Who It's For

Any business that relies on email, which is nearly all of them. It matters most for offices that send or receive payment instructions, handle protected health or financial information, or have already had a mailbox compromised. If you're filling out a cyber insurance application, expect questions about email filtering and MFA. See cyber insurance and compliance readiness.

 

How We Set It Up

  • 1. Review. We check your current filtering, DNS records, MFA and mailbox settings and show you the gaps.

  • 2. Configure. We turn on filtering and impersonation protection, fix SPF, DKIM and DMARC, and set up encryption.

  • 3. Tune. We watch what gets caught for the first few weeks and adjust so real mail isn't blocked.

  • 4. Manage. We review DMARC reports, update policies and investigate messages your staff reports.

 

Email Security Works Best With Trained Staff

No filter catches everything. Security awareness training teaches staff to spot what slips through, and our help desk checks suspicious messages when they ask. For bigger-picture protection, email alerts can also feed into the SIEM monitoring in our managed firewall and security monitoring service. Email security is part of our overall cybersecurity services.

 

Related Industries

Law firms are frequent targets of closing and settlement wire fraud. Healthcare practices need secure ways to send patient information under HIPAA. Banks, CPAs and financial firms handle account and tax data that attackers want.

 

Related Services

 

Areas We Serve

Email security is managed remotely for offices large and small.

We provide business email security in Lubbock, Wolfforth, Levelland, Brownfield, Lamesa and other South Plains towns such as Littlefield, Post and Plainview, plus Amarillo, Abilene and Midland and Odessa. See all areas we serve.

 

Frequently Asked Questions

What is business email compromise?

Business email compromise is a scam where an attacker impersonates or takes over a trusted email account, such as an owner, vendor or client, to trick someone into sending money or sensitive information.

 

Doesn't Microsoft 365 already filter email?

Microsoft 365 includes basic filtering, and higher licenses add more. We make sure the right protections are turned on and tuned, and add more layers where they make sense for your business.

 

What are SPF, DKIM and DMARC?

They are DNS records that tell receiving mail servers which systems may send email for your domain and how to handle messages that fail the check. Together they make it harder to spoof your company's email.

 

Can you help us send encrypted email?

Yes. We set up secure ways to send sensitive information, often using Microsoft 365 encryption, and show staff when and how to use it.

 

How can we tell if an email account has been hacked?

Common signs include unusual sign-in locations, new forwarding or delete rules, sent messages the user didn't write and contacts receiving strange emails. We check for these signs during setup and ongoing management.

 

Will email security block messages we need?

Filters are tuned to your business, quarantined messages can be reviewed and released, and we adjust rules when legitimate senders get caught.

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Who can get your email security service?

Email security is part of our managed IT services, and co-managed IT clients can add it, whether your email runs on Microsoft 365 or Google Workspace. It covers filtering, impersonation protection, SPF, DKIM and DMARC, encryption and archiving.

 

Make Your Inbox Harder to Attack

Call (806) 319-8521 or send us a message for an email security review. We're open Monday through Friday, 8 AM to 7 PM, and Saturday, 9 AM to 5 PM Central.

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