Managed Firewall & Security Monitoring in Lubbock, TX

Why a Firewall Alone Isn't Enough

A firewall blocks a lot, but attackers increasingly get in with stolen passwords, phishing links and remote-access tools that look like normal traffic. Without someone watching logs and alerts, a break-in can sit unnoticed for weeks. Managed firewall and security monitoring pairs a well-configured firewall with tools and people that look for the warning signs. It's one layer of our broader cybersecurity services.

 

Who It's For

• Businesses with sensitive data, such as patient records, client files, account numbers or employee information.

• Offices with remote workers or multiple sites that rely on VPNs and site-to-site connections, like a main office in Lubbock with a branch in Midland or Amarillo.

• Companies facing insurer or auditor questions about logging, monitoring and intrusion prevention. See cyber insurance and compliance readiness.

• Anyone running an aging or consumer-grade firewall that no one has looked at since it was installed.

 

What's Included

Firewall Design, Setup and Management

We configure Fortinet and Cisco firewalls around how your business actually works: which systems need to talk to each other, who needs remote access and what should be blocked outright. Ongoing management covers rule reviews, firmware and security updates, configuration backups and documented changes.

 

IDS/IPS: Intrusion Detection and Prevention

IDS/IPS inspects network traffic for known attack patterns, exploit attempts and connections to malicious sites. Detection flags it, and prevention blocks it. We tune the policies so real threats are stopped without breaking the applications your staff relies on.

 

SIEM Log Collection and Alert Review

A SIEM (security information and event management) system gathers logs from your firewall, servers, Microsoft 365 and other sources in one place and connects the dots, such as a sign-in from an unusual location followed by a new mailbox forwarding rule. Our team reviews the alerts, investigates what matters and takes action or calls you.

 

Secure Remote Access

VPN and remote-access setups with multi-factor authentication, so working from home or a job site doesn't open a door into your network.

 

Reporting You Can Understand

Regular summaries of what was blocked, what was investigated and what we recommend changing, written in plain English for owners and managers, with technical detail available for auditors and insurers.

 

How It Works

• 1. Review. We look at your current firewall, rules, remote access and logging, and tell you what we'd keep and what we'd change.

• 2. Design and install. We recommend equipment sized for your office and connections, then install or reconfigure it. We can come to you so cutovers happen with someone on site.

• 3. Tune. IDS/IPS and SIEM rules are adjusted for your environment to cut false alarms.

• 4. Monitor and maintain. We watch alerts, keep firmware current, review rules and report regularly.

 

How This Differs From Network Management

Our network management services keep switches, Wi-Fi and internet connections running reliably. This service focuses on security: who and what gets in, and spotting attacks in progress. Most clients use both. Vulnerability scans and penetration tests from our vulnerability assessment service then check whether the defenses hold up.

 

Related Industries

Healthcare practices use logging and monitoring to support HIPAA security requirements. Banks, CPAs and financial firms need monitoring to meet the FTC Safeguards Rule and examiner expectations. Law firms protect privileged client files and wire instructions. Ag businesses, oilfield service companies and multi-location retailers across West Texas benefit too.

 

Related Services

• Cybersecurity services, our overall security program.

• Email security to stop phishing before it reaches staff.

• Vulnerability assessments and penetration testing.

• Network management and co-managed IT for in-house IT teams that want security help.

 

Areas We Serve

Monitoring is done remotely, and installs and replacements are done on site.

We provide managed firewall and security monitoring in Lubbock, Wolfforth, Levelland, Brownfield, Lamesa and other South Plains towns such as Littlefield, Post and Plainview, plus Amarillo, Abilene and Midland and Odessa. See all areas we serve.

 

Frequently Asked Questions

What is a managed firewall?

A managed firewall is a business firewall that an IT security team configures, updates, backs up and reviews for you, instead of being set up once and forgotten. We manage Fortinet and Cisco firewalls for West Texas businesses.

 

What is the difference between SIEM and IDS/IPS?

IDS/IPS inspects network traffic and detects or blocks known attacks as they cross the firewall. A SIEM collects logs from many systems, including the firewall, servers and Microsoft 365, and correlates them to spot suspicious patterns.

 

Do you work with the firewall we already have?

Often, yes. If you already have a business-grade Fortinet or Cisco firewall, we review and take over management of it. If it's outdated or consumer-grade, we recommend a replacement.

 

Who reviews the alerts?

Our team reviews SIEM and IDS/IPS alerts, investigates the ones that matter, takes action and contacts you when a decision or follow-up is needed.

 

Does security monitoring help with cyber insurance and compliance?

Yes. Insurers, HIPAA, the FTC Safeguards Rule and PCI DSS all ask about logging, monitoring and intrusion prevention. Managed monitoring helps you answer those questions accurately and show records.

 

Do you install firewalls on site?

Yes. We can come to you to install or replace firewalls, so the cutover happens with a technician in the building.

 

Get Eyes on Your Network

Call (806) 319-8521 or send us a message for a review of your firewall and monitoring. We're open Monday through Friday, 8 AM to 7 PM, and Saturday, 9 AM to 5 PM Central.