Managed IT & Cybersecurity for Abilene Businesses

IT Support for Abilene Businesses

Abilene sits mostly in Taylor County, where it's the county seat, with part of the city in Jones County, and it had 125,182 residents in the 2020 census. Dyess Air Force Base, on the west side of the city, has long been its largest employer. Abilene Christian University, McMurry University and Hardin-Simmons University are all here, along with Texas State Technical College and Cisco College.

For local businesses, that means customers and partners who take security seriously. Companies that work around the base, the universities and health care are increasingly asked how they protect data, who can log in and whether their backups really work. We help Abilene businesses answer those questions with real controls, not paperwork.

 

How We Support Abilene from Lubbock

• Remote help desk. Most requests are handled over a secure remote session during business hours.

• Proactive monitoring. Security alerts, backups, patches and device health are watched by our team wherever your office is.

• Scheduled on-site visits. Installs, office moves and hardware projects are planned with you in advance, and we can come to you when something needs hands on site.

• Hours. Our team is available Monday through Friday, 8 AM to 7 PM, and Saturday, 9 AM to 5 PM Central.

 

IT Services for Abilene Businesses

Managed IT and Help Desk

Monitoring, patching, user setup and IT planning. See managed IT services in Lubbock.

 

Cybersecurity and Compliance Support

SIEM and IDS/IPS monitoring, MFA, endpoint protection, email security and staff training, plus help documenting your security for customers and insurers. See cybersecurity services.

 

Microsoft 365

Secure setup, migrations, licensing and day-to-day management. See Microsoft 365 management.

 

Backup, Recovery and Networks

Backup and disaster recovery with restore testing, and network management for offices and multiple locations.

 

Industries We Serve in Abilene

• Businesses that work with the base and need to show customers how they protect data.

• Education-related businesses and nonprofits near the city's universities and colleges.

• Medical, dental and therapy practices that handle patient data.

• Banks, credit unions and CPA firms and law firms.

Need a long-term technology plan? See our IT consulting and vCIO services.

 

What Abilene Businesses Ask Us For

Defense and Base Suppliers

Companies that sell to Dyess-related contractors and other government-connected customers are getting longer security questionnaires every year. We put the basics in place that those questionnaires ask about: MFA on every account, controlled access to shared files, endpoint protection, security monitoring and backups you can restore. Then we help you document what you have so you can answer accurately. Requirements differ from customer to customer, so we review yours with you first.

Healthcare and Therapy Practices

Medical, dental and therapy offices handle patient data on every computer, phone and email account. We set up HIPAA-minded protections such as encrypted devices, secure email, MFA and tested backups, and we keep them current so your staff can focus on patients. Learn more about healthcare IT and HIPAA support.

Education and Nonprofits

Schools, ministries and nonprofits around Abilene's universities often run on shared computers, volunteers who come and go, and tight budgets. We help you get the most from Microsoft 365 nonprofit licensing, set up accounts that are easy to add and remove, and protect donor and student information.

What Changes When IT Is Managed

• Updates and patches go on a schedule, not when someone remembers.

• Backups are tested by actually restoring files, so you know they work.

• Security alerts are watched by our team, not ignored in an inbox.

• One team knows your setup, from the firewall to the front-desk printer.

If you already have an IT person, we can work alongside them with co-managed IT support. If an insurer or customer is asking about your security, we can help with cyber-insurance applications and email security that stops phishing and payment fraud.

What West Texas Businesses Say

"Quick to respond... extremely knowledgeable and took the time to explain what needed to be done."

— Google review

Why Abilene Businesses Choose Double Technologies

• 30 years of combined experience in IT support, networking, Microsoft 365 and security.

• West Texas through and through. We understand businesses in the region and how they work.

• Security is standard. SIEM and IDS/IPS monitoring, MFA and tested backups are part of every setup.

• We explain things plainly. See why businesses choose us.

 

Nearby Areas We Serve

We also support businesses in Lubbock, Midland and Odessa, Lamesa, Amarillo and the South Plains. See all the West Texas areas we serve.

 

Frequently Asked Questions

Is your team based in Abilene?

Our team is based in Lubbock. We support Abilene businesses remotely, schedule on-site work in advance, and can come to you when something needs someone on site.

 

Can you help a business that supports Dyess Air Force Base with its security?

Yes. We put core protections in place, such as MFA, endpoint protection, SIEM and IDS/IPS monitoring, access controls and tested backups, and help you document them for your customers. Formal requirements differ from customer to customer, so we review yours with you first.

 

Do you work with schools, nonprofits and education-related organizations?

Yes. We support the computers, networks, Microsoft 365 and security that small organizations around Abilene's universities and colleges depend on.

 

Can you move our email to Microsoft 365?

Yes. We plan and handle the migration, set up security such as MFA and email filtering, and help your staff through the switch.

 

How do on-site visits to Abilene work?

We schedule on-site work with you in advance for installs, office moves and hardware projects, and we can come to you when a problem needs hands on site. Most day-to-day requests are handled remotely so you aren't waiting on a drive.

Do you support businesses in Sweetwater, Snyder or Big Spring?

Yes. We support businesses across the Big Country and West Texas, including Sweetwater, Snyder and Big Spring. See all the West Texas areas we serve.

Can you work alongside our in-house IT person?

Yes. With co-managed IT support, we take on monitoring, security, patching or projects while your IT person keeps the work they know best. You decide how the work is split.

What are your support hours?

Our team is available Monday through Friday, 8 AM to 7 PM, and Saturday, 9 AM to 5 PM Central. Call (806) 319-8521 to reach us.

 

Talk With a West Texas IT Team About Abilene

If your Abilene business needs dependable IT and stronger security, we'd like to help. Call (806) 319-8521 or contact our team to schedule an IT and security review. We're available Monday through Friday, 8 AM to 7 PM, and Saturday, 9 AM to 5 PM Central.