Managed IT & Cybersecurity for Amarillo Businesses

IT Support for Amarillo Businesses

Amarillo spans Potter and Randall counties and is home to nearly half of the Panhandle's population. It has long been a center for cattle and beef, with the area processing about a quarter of the nation's beef supply, and the Texas Cattle Feeders Association is headquartered here. Bell assembles the V-22 Osprey near the airport, earning the city the nickname "Rotor City," and the Pantex plant is a major employer. Oil and gas from the Panhandle Field round out the picture.

That economy creates real IT pressure. Processors, manufacturers and their suppliers depend on systems that can't sit idle, and companies that sell to large manufacturers and government-related customers are asked more and more often about MFA, security monitoring and backups. We help Amarillo businesses meet those expectations and keep their day-to-day IT running.

 

How We Support Amarillo from Lubbock

• Remote-first help desk. Most issues are solved over a secure remote session, the same as for our Lubbock clients.

• Monitoring that doesn't care about distance. Your computers, servers, backups and security alerts are watched by our team no matter where they sit.

• Planned on-site work. Network installs, office moves and hardware projects are scheduled with you, and we can come to you when a problem needs someone on site.

• Clear hours. Our team is available Monday through Friday, 8 AM to 7 PM, and Saturday, 9 AM to 5 PM Central.

 

IT Services for Amarillo Businesses

Managed IT

Help desk support, patching, device management, user onboarding and IT planning. See managed IT services in Lubbock.

 

Cybersecurity and Security Questionnaires

SIEM and IDS/IPS monitoring, firewall and endpoint protection, MFA and email security, plus help answering the security questionnaires that customers and cyber-insurance carriers send. See cybersecurity services.

 

Networks for Plants, Yards and Offices

Firewalls, switches, Wi-Fi and secure connections between multiple sites. See network management.

 

Microsoft 365 and Backup

Microsoft 365 management and backup and disaster recovery with regular restore testing.

 

Industries We Serve in Amarillo

• Agriculture, cattle and food processing suppliers and service companies.

• Manufacturing and aviation suppliers that need documented security for their customers.

• Energy and oilfield service offices.

• Banks, credit unions and CPA firms, medical and dental practices and law firms.

Planning a larger project or a technology roadmap? See our IT consulting and vCIO services.

 

Security for Panhandle Industries

Food and Beef Processing

Processing plants and the companies that supply them run offices, scale houses and production floors on the same network more often than they should. We separate plant, office and guest Wi-Fi so one infected laptop can't reach everything, and we back up production, payroll and accounting data so a bad day doesn't stop a shift.

Aviation and Defense Suppliers

Suppliers to aviation manufacturers and defense-related customers are asked how they protect data, who can log in and whether activity is logged. We put MFA, endpoint protection, security monitoring and access controls in place and help you document them accurately for customer questionnaires. Requirements differ by customer, so we review yours with you first.

Healthcare Practices

Clinics, dental offices and specialty practices across the Panhandle need patient data protected on every device. We set up HIPAA-minded protections, secure email and tested backups. Learn more about healthcare IT and HIPAA support.

What Changes When IT Is Managed

• Updates and patches go on a schedule, not when someone remembers.

• Backups are tested by actually restoring files, so you know they work.

• Firewall and security alerts are watched by our team, not ignored in an inbox.

• One team knows your setup, from the plant network to the front office.

Have an in-house IT person? We can work alongside them with co-managed IT support. We also manage firewalls and security monitoring and help with cyber-insurance applications.

What West Texas Businesses Say

"Quick to respond... extremely knowledgeable and took the time to explain what needed to be done."

- Google review

Why Amarillo Businesses Choose Double Technologies

• 30 years of combined experience across IT support, networking, Microsoft 365 and security.

• A West Texas team. We know the region and we're not a call center out of state.

• Security first. SIEM and IDS/IPS monitoring, MFA and tested backups are built into how we work.

• Plain-English answers. See why businesses choose us.

 

Nearby Areas We Serve

We also support businesses in Lubbock, Plainview and the South Plains, Levelland, Abilene and Midland and Odessa. See all the West Texas areas we serve.

 

Frequently Asked Questions

Is your team based in Amarillo?

Our team is based in Lubbock. We support Amarillo businesses remotely for day-to-day help and monitoring, and we can come to you in Amarillo for installs, projects and problems that need someone on site.

 

Can you help us answer security questionnaires from customers or insurers?

Yes. We put the controls in place that those questionnaires ask about, such as MFA, endpoint protection, SIEM and IDS/IPS monitoring and tested backups, and help you document them accurately.

 

Can you support manufacturing, processing or ag businesses?

Yes. We support the office computers, networks, email and security that these businesses depend on, and we coordinate with your equipment and software vendors when their systems touch your network.

 

Can you take over from our current IT provider?

Yes. We document your systems, collect passwords and licenses, and plan the handoff with you so the change happens without disrupting your business.

 

How often can you be on site in Amarillo?

On-site visits are planned with you around your projects, such as installs, office moves and hardware upgrades, and we can come to you when a problem needs hands on site. Most day-to-day help happens remotely, so you aren't waiting on a drive up I-27.

Do you support businesses in Canyon, Hereford and Pampa?

Yes. We support businesses across the Panhandle, including Canyon, Hereford and Pampa, the same way we support Amarillo. See all the West Texas areas we serve.

What are your support hours?

Our team is available Monday through Friday, 8 AM to 7 PM, and Saturday, 9 AM to 5 PM Central. Call (806) 319-8521 to reach us.

 

Talk With an IT Team That Knows the Panhandle

If your Amarillo business needs dependable IT and stronger security, we'd like to help. Call (806) 319-8521 or contact our team to schedule an IT and security review. We're available Monday through Friday, 8 AM to 7 PM, and Saturday, 9 AM to 5 PM Central.