Managed IT Services for Lubbock Businesses
Double Technologies provides managed IT services for Lubbock and West Texas businesses: help desk support, proactive monitoring, security and IT planning from one local team, without hiring in-house IT staff.
Serving Lubbock and businesses across West Texas.
How We Manage Your IT
Managed IT strategy
You get real planning built on proven IT processes, improving performance and lowering risk.
Proactive managed IT
When your business does IT right, you spend less on reactive emergencies and more time on business.
Vendor management
We’ll deal with it – remediation, troubleshooting, escalation requests, and more.
Proactive IT support for Lubbock and West Texas businesses, backed by cybersecurity expertise and real human support.
Managed IT Services in Lubbock, TX
Managed IT means one local team looks after your technology every day. Instead of calling someone after something breaks, you get proactive support that keeps computers patched, accounts secure and backups running, plus people to call when you need help. We handle most issues remotely, and we come to you when the problem needs hands on site.
What Managed IT Can Cover
Every business is different, so we build support around what you actually use. Managed IT can cover:
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Help desk support for your staff: computers, printers, email, passwords and everyday software problems.
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Proactive monitoring and patching. We watch your computers and servers for warning signs and keep Windows and key software up to date.
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Security such as endpoint protection, multi-factor authentication and email filtering. For deeper protection, see our cybersecurity services in Lubbock.
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Microsoft 365 administration: users, licenses, mailboxes, Teams and SharePoint. More on our Microsoft 365 management page.
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Backups and recovery planning for servers and Microsoft 365. See backup and disaster recovery.
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Network care for your firewall, switches and Wi-Fi. See network management.
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Vendor management. We deal with your internet provider, phone and copier companies and software vendors, so you don't have to.
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Planning reviews, a technology roadmap and an IT budget through our IT consulting and vCIO services.
Who It's For
Managed IT fits small and medium businesses that rely on technology but don't have, or don't need, a full-time IT department. It also works when you have one in-house IT person who needs backup for overflow, projects and security. We support healthcare practices, financial services firms, professional services offices, retail and hospitality businesses, and construction and trades companies.
Outsourced IT or an In-House Hire?
A single IT employee brings one set of skills and one person's vacation schedule. Outsourcing IT to a Lubbock managed IT provider gives you a whole team with help desk, network, Microsoft 365 and security experience, and someone is still there when one of us is out.
Areas We Serve
We provide managed IT services in Lubbock, Wolfforth, Levelland, Brownfield, Lamesa, Littlefield, Post, Plainview, Amarillo, Abilene, Midland, Odessa and throughout West Texas.
We also support law firms, healthcare practices and financial firms across the region.
Getting started begins with a look at your current setup, and then we bring your team and systems on board. Call (806) 319-8521 or contact us to talk it through.
WHAT PEOPLE SAY
Testimonial
"Wow! This one word describes the way we felt once Double Technologies addressed our computer and security needs. They were quick to respond, and they are all extremely knowledgeable and took the time to explain what needed to be done. They answered all our questions and made sure we were comfortable with what they did before they left. You get way more than you pay for with these guys!"
Testimonial
“Double Technologies is an outstanding IT company! So knowledgeable, efficient, helpful, excellent communication and all about educating customers with the most up to date technology available (in layman’s terms)! They got us up and running in no time and kept me informed of their progress the whole time! Highly recommend these guys for any IT needs big or small! I am one happy small business owner and love supporting (and bragging about) local businesses!”
Testimonial
Extremely professional. You definitely won't be disappointed with their work.
Related Services
Managed IT includes a local help desk with on-site support, plus email security, security awareness training, vulnerability testing and cloud services and migrations.
Already have an IT person? Co-managed IT backs up your in-house staff, and you can add these services as needed.
FAQ
What are managed IT services?
Managed IT services provide businesses with proactive monitoring, maintenance, and support for their technology systems. Instead of fixing problems after they occur, managed IT services focus on preventing issues, improving security, and ensuring systems run reliably through ongoing management and support.
How does support work when we need help?
Call (806) 319-8521 or contact our team, Monday through Friday from 8 AM to 7 PM and Saturday from 9 AM to 5 PM CT. Many issues can be handled over a secure remote session, and we can come to you when the fix needs hands on site. Proactive monitoring also helps us spot many problems before they disrupt your staff.
What is included in your managed IT services?
Managed IT services typically include proactive system monitoring, help desk support, cybersecurity oversight, regular maintenance, and strategic IT guidance. Services are structured to keep systems secure, reliable, and aligned with business goals.
What types of businesses benefit most from managed IT services?
Managed IT services are ideal for small and mid‑sized businesses that rely on technology but do not want the cost or complexity of a full in‑house IT team. Companies that need reliable support, strong security, and scalable IT solutions benefit the most from a managed services model.
How long does it take to get started with managed IT services?
Onboarding begins with an assessment of your current IT environment, followed by setup and optimization. Proactive support and monitoring start as each system is brought on board.
