AI Readiness and Microsoft Copilot Rollout for Lubbock Businesses

AI tools like Microsoft Copilot can save your team real time, but they're only as safe as the data they can reach. Double Technologies helps Lubbock and West Texas businesses get ready for AI the right way: we check your setup, clean up who can see what, write a simple AI use policy and roll out the tools your team will actually use. Our local team brings 30 years of combined experience, and we work remotely or on site.

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Is Your Business Ready for Copilot and AI Tools?

Microsoft Copilot works inside your Microsoft 365 account. It can read the emails, files, chats and SharePoint sites each person already has access to. That's what makes it useful, and it's also why a messy setup becomes a problem. If an old folder of payroll files is shared with the whole company, Copilot can surface it for anyone who asks the right question.

Signs You Need a Readiness Check

Shared folders or SharePoint sites that "everyone" can open
Accounts for former employees that were never turned off
Files sent around by email or shared with "anyone with the link"
Guests and outside vendors who still have access to your files
Staff already using free AI tools with no guidance on what's safe to paste in
No one is sure which Microsoft 365 licenses you have or who is using them

How We Get You Ready

1. AI Readiness Assessment

We review your Microsoft 365 setup, how your files are shared and which AI tools your staff already use. You get a written report, a meeting where we walk you through what we found in plain English, and a checklist of what to fix before turning AI on.

2. Clean Up Data Permissions in Microsoft 365 and SharePoint

We tighten up file sharing in SharePoint, OneDrive and Teams, remove old sharing links and outdated guest access, turn off accounts that shouldn't still be active, and set up sensitivity labels in Microsoft Purview to mark and protect your most sensitive files, so Copilot only shows people what they're supposed to see. Learn more about our Microsoft 365 management.

3. Write Your AI Use Policy and Train Your Staff

We write a short, plain-English AI use policy for your business: which AI tools are approved, what information should never go into them, and who to ask when someone isn't sure. Then we train your staff on using AI safely, so the policy actually gets followed.

4. Roll Out Microsoft Copilot to the Right People

We've rolled out Microsoft Copilot for businesses before. Your business purchases Copilot licensing directly. Once you have it, we help you decide who should get it first, set Copilot up, and show your team how to use it in the apps they already work in, like Outlook, Word, Excel and Teams.

5. Ongoing AI Management

AI tools change constantly. If you want ongoing help, we can manage it monthly: keeping permissions clean as people come and go, updating your AI use policy, reviewing new features before they reach your staff and answering questions as they come up. This fits right alongside our managed IT services. Prefer a one-time project? That works too.

Custom Chatbots, AI Agents and Automation

Want something built for your business, like a chatbot for your website or an automation that handles a repetitive task? That's available as a separate project. We'll talk through what you need and whether it's a good fit.

AI Tools We Work With

We're vendor-neutral. We help you choose and set up the AI tools that fit your business, and we support:

Microsoft Copilot
ChatGPT
Gemini
Grok
Claude

Not sure which one is right for you? That's part of the conversation. Our IT consulting in Lubbock can help you plan where AI fits in your business.

AI for Financial, Healthcare and Legal Offices

If your office handles client financial records, patient information or legal files, you need to be especially careful about what goes into AI tools. We help you set clear rules for client and patient data, limit who can reach sensitive files, and choose tools and settings that fit how your office works. See how we support financial services firms, healthcare practices and law firms.

Related Services

Areas We Serve

We're based in Lubbock and help businesses across West Texas, including Lubbock, Wolfforth, Levelland, Brownfield, Littlefield, Post, Amarillo and Abilene.

Frequently Asked Questions

What does Microsoft Copilot need before we turn it on?

Copilot licenses, which your business purchases directly, a Microsoft 365 setup that's in good shape, and file permissions that only let people see what they should. We check your setup and permissions in the readiness assessment and fix what needs fixing before Copilot goes live.

Can Copilot see files our staff shouldn't see?

Copilot follows the permissions you already have in Microsoft 365. If a folder is shared with everyone, Copilot can pull from it for anyone who asks. That's why we clean up permissions and sharing before the rollout.

Do we really need an AI use policy if we're a small office?

Yes. Your staff are probably already using AI tools. A short, plain-English policy tells them which tools are approved and what information should never be pasted into them. We write it for you and walk your team through it.

Which AI tools do you support?

Microsoft Copilot, ChatGPT, Gemini, Grok and Claude. We're vendor-neutral, so we help you pick the tools that fit your business instead of pushing one product.

Is this a one-time project or ongoing?

It can be either. Some businesses want the assessment, cleanup and rollout as a one-time project. Others keep us on monthly to manage access, update the policy and help staff as the tools change.

Can you build a custom AI chatbot or automation for us?

Yes. Custom chatbots, AI agents and automation are available as a separate project. Tell us what you have in mind and we'll talk through whether it makes sense.

Do you work with businesses outside Lubbock?

Yes. We serve businesses across West Texas, including Wolfforth, Levelland, Brownfield, Littlefield, Post, Amarillo and Abilene. Much of the work can be done remotely, and we can come to you when on-site work is needed.