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AI Services and Microsoft Copilot Setup for West Texas Businesses

IT & Cybersecurity Services

AI tools like Microsoft Copilot can save your team real time, but only when they're planned, set up and used the right way. Double Technologies helps businesses in Lubbock and across West Texas put AI to work: we help you decide where AI fits, get your data ready, set up the tools and give your staff clear guidance. Our local team brings 30 years of combined experience, and we work remotely or on site.

AI Strategy and Readiness

We start with your business, not the tool. We look at the tasks that take up your team's time, the AI tools people are already using and how your Microsoft 365 account is set up. You get a written report, a plain-English walkthrough of what we found and a checklist of what to fix before turning AI on.

Microsoft Copilot Setup

Your business purchases Copilot licenses directly. Once you have them, we help you decide who should get Copilot first, set it up in your Microsoft 365 account and show your team how to use it in Outlook, Word, Excel and Teams. Learn more about our Microsoft 365 management.

AI Tool Selection and Rollout

We're vendor-neutral. We help you compare Microsoft Copilot, ChatGPT, Gemini, Grok, Claude and other tools against how your team works and how sensitive your data is. Then we roll out the approved tools in stages, starting with a small group, so problems get caught early.

Data Preparation and Permissions Cleanup

Copilot can read the emails, files and chats each person already has access to. We tighten sharing in SharePoint, OneDrive and Teams, remove old sharing links and outdated guest access, turn off accounts that should no longer be active, and set up sensitivity labels in Microsoft Purview, so AI only shows people what they're supposed to see.

AI Acceptable-Use Policy

We write a short, plain-English AI use policy for your business: which AI tools are approved, what information should never go into them, who approves new tools and who to ask when someone isn't sure.

Staff Guidance and Ongoing Support

We walk your team through the approved tools and the policy with practical, job-specific examples, and give them a one-page quick guide to keep handy.

If you want ongoing help, we can manage it monthly alongside our managed IT services: keeping permissions clean as people come and go, reviewing new AI features before they reach your staff, updating your policy and answering questions as they come up. Prefer a one-time project? That works too.

Custom Chatbots, AI Agents and Automation

Want something built for your business, like a chatbot for your website or an automation that handles a repetitive task? That's available as a separate project. We'll talk through what you need and whether it's a good fit.

AI for Financial, Healthcare and Legal Offices

If your office handles client financial records, patient information or legal files, you need to be especially careful about what goes into AI tools. We help you set clear rules for client and patient data, limit who can reach sensitive files, and choose tools and settings that fit how your office works. See how we support financial services firms, healthcare practices and law firms.

Keep AI Secure

Using AI safely is a security job too. See our AI Security page for shadow AI discovery, data leak protection and defense against AI-powered phishing. Our IT consulting can help you plan where AI fits in your business.

Areas We Serve

We're based in Lubbock and serve businesses across West Texas, including Lubbock, Wolfforth, Levelland, Brownfield, Littlefield, Post, Plainview, Amarillo, Abilene, Midland-Odessa, San Angelo, Big Spring and Snyder. We work remotely and on site.

Talk With Our Team

Call (806) 319-8521 or contact us to talk about where AI fits in your business.

 

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