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End User Support & IT Help Desk

Keeping Your Team Connected and Collaborating

Are people in your business suffering in silence, struggling to work and independently troubleshooting issues? Are their interfaces cluttered with unnecessary applications that have little to no contribution to their work? Concerned about people in the organization downloading applications without approval, exposing your business to potential security threats? We can provide the answers to these issues with managed desktop experience services.

Helping your team get back to business

When people in your organization are troubleshooting their own issues, less time is devoted to business-critical work and to developing ways to improve and grow the company. Lean IT departments are overburdened and unable to focus on security, efficiency and fiscal responsibilities. Choosing the right IT partner gives your people the solutions they need to get back to business.

  • Do you struggle to support multiple desktop experiences?

  • Is application overload dragging down efficiency?

  • Are teams frustrated with the time it takes to get issues resolved?

  • Are people downloading apps without approval and security vetting?

If you answered “Yes” to any of these questions, it’s time for Double Technologies

Double Technologies IT Services Also Include:


Professional Direction

IT services that places the technology you need to increase productivity.  We want you to focus on what matters most "Your Business"


Patch Management

Keeping the latest and greatest updates and patches on your network so you are always ahead of the threats and issues that can cause productivity downtime.

Proactive instead of Reactive Maintenance

Proactive IT maintenance instead of reactive.  We want to keep your network finely tuned at all times.


Quarterly Review

Detailed reporting that gives you an accurate picture of your network and gives you the ability to hold us accountable.

Support with no limits

Fast and reliable help desk support for your company.


Network Monitoring

We provide 24/7 monitoring of your network and network security.


Device Optimization

Regular diagnostics and attentive care on all network devices to ensure optimal performance.


Intelligent Security

Tracking, analyzing, and countering of digital security threats so that your businesses integrity and productivity can stay intact.

WHAT PEOPLE SAY

Testimonial

"Wow! This one word describes the way we felt once Double Technologies addressed our computer and security needs. They were quick to respond, and they are all extremely knowledgeable and took the time to explain what needed to be done. They answered all our questions and made sure we were comfortable with what they did before they left. You get way more than you pay for with these guys!"

Testimonial

“Double Technologies is an outstanding IT company! So knowledgeable, efficient, helpful, excellent communication and all about educating customers with the most up to date technology available (in layman’s terms)! They got us up and running in no time and kept me informed of their progress the whole time! Highly recommend these guys for any IT needs big or small! I am one happy small business owner and love supporting (and bragging about) local businesses!”

Testimonial

Extremely professional. You definitely won't be disappointed with their work.

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